Last updated: 01/01/2026
Giveco (“Giveco”, “we”, “us”, or “our”) operates the Giveco platform and the Giveco Shopify application (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard information when merchants and users use our website, Shopify app, and related services.
By using Giveco, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a. Information Collected from Merchants
When a merchant installs the Giveco Shopify app, we may collect:
• Store name and URL
• Store owner name and email
• Shopify account identifiers
• App configuration settings
• Campaign and donation data generated through the app
We do not collect merchant payment credentials.
b. Information Collected from Donors
When a user makes a donation through Giveco, we may collect:
• Name (or anonymous selection)
• Donation amount
• Optional message
• Email address (if provided)
• IP address and basic device data (for security and fraud prevention)
Payment details are processed securely by third-party payment processors and are never stored on Giveco servers.
c. Automatically Collected Information
We may automatically collect:
• Log data (IP address, browser type, access times)
• Usage data related to app performance
• Cookies or similar technologies for functionality and analytics
2. How We Use Information
We use collected information to:
• Operate and maintain the Giveco platform
• Enable donation and fundraising functionality
• Display public donation activity where enabled
• Provide analytics and reporting to merchants
• Improve product performance and features
• Communicate with merchants regarding service updates
• Prevent fraud and ensure platform security
• Comply with legal and regulatory obligations
3. Public Donations & Visibility
Giveco allows public giving as a core feature.
If a donor chooses to donate publicly:
• Their name, donation amount, and message may be publicly displayed on the campaign page or donor wall.
If a donor chooses to donate anonymously:
• No identifying information will be publicly shown.
Donors control the visibility of their donation at the time of giving.
4. Sharing of Information
We do not sell or rent personal information.
Information may be shared only with:
• Shopify, as required for app functionality
• Payment processors for transaction completion
• Analytics and infrastructure providers (e.g. hosting, monitoring)
• Legal authorities if required by law or regulation
All third parties are required to comply with applicable data protection laws.
5. Data Retention
We retain information only as long as necessary to:
• Provide the Service
• Meet legal, accounting, or regulatory requirements
• Resolve disputes or enforce agreements
Merchants may request deletion of their data by contacting us.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect information, including:
• Secure servers and encrypted connections
• Limited access controls
• Ongoing monitoring for vulnerabilities
No system is 100% secure, but we take data protection seriously.
7. Merchant & User Rights
Depending on jurisdiction, users may have rights to:
• Access their personal data
• Correct inaccurate information
• Request deletion of personal data
• Object to certain processing activities
Requests can be made by contacting us at the email below.
8. Children’s Privacy
Giveco does not knowingly collect personal information from individuals under the age of 13. If such data is identified, it will be deleted promptly.
9. International Data Transfers
Information may be processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place where required.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Continued use of the Service constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Email: info@giveco.io
Website: https://www.giveco.io